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Integrations · GoCardless

Integrate GoCardless into OpenAI Ads custom audiences

GoCardless collects your recurring bank payments, so it knows who has an active mandate, whose direct debit failed, and who cancelled. Connect it to Bluegrass and that payment state becomes audiences you can target or hold out on OpenAI Ads, each with its own bid.

Your data is only used to build your audiences · never sold

The basics

What you can do with GoCardless on OpenAI Ads

If you collect recurring revenue by direct debit through GoCardless, it already holds a clear picture of who pays you on an active mandate and who stopped. Bluegrass reads mandate and payment state, not bank account numbers, and turns it into custom audiences on OpenAI Ads. We only ever use your data to build and update your audiences, and you can disconnect GoCardless whenever you want.

Once GoCardless is connected you can split people by where they sit in the payment lifecycle. Customers with an active mandate, mandates that were cancelled, and payments that failed and need to retry all become separate lists, and you decide whether each one gets a higher bid or gets held out of prospecting entirely.

Audiences

Custom audiences you can build from GoCardless

Each one can be a target audience with its own bid, or a suppression list you hold out from prospecting.

Active mandates
Customers paying you on a current direct debit mandate
Exclude
Cancelled mandates
Mandate cancelled in the last 90 days
Target
Failed payments
Active customers whose direct debit did not clear
Target
High value plans
Customers on your highest-value recurring plan
Target
Lapsed payers
Stopped collecting payments without a new mandate
Target
Two moves

Target the right people, exclude the rest

Win back and bid more

Put more budget behind cancelled mandates, failed payments, and lapsed payers. These people already paid you once, so a measured bid increase usually pays back faster than cold reach.

Stop paying for active mandates

Hold customers with an active mandate out of your acquisition campaigns. There is no reason to buy clicks from people whose direct debit already pays you, so that budget moves to new demand.

Where it pays

Common ways advertisers use GoCardless

Win back cancelled mandates

Build an audience of customers who cancelled their mandate in the last quarter and raise your bid to bring them back before they move their payment elsewhere.

Rescue failed direct debits

Reach customers whose payment failed with a gentle ad nudge while GoCardless retries the collection, so fewer involuntary cancellations slip away.

Bid by plan value

Set higher bids for look-alikes of your highest-value mandates and lower bids for entry-plan look-alikes, so spend follows revenue.

How it works

Connect GoCardless in three steps

Step 01

Connect GoCardless

Authorize Bluegrass with read-only access to your GoCardless customers and mandates. No bank account numbers are ever read or stored.

Step 02

Pick the segment

Choose a payment state, like mandate cancelled in the last 90 days or a failed payment. Bluegrass takes the matching customers and builds the audience for you.

Step 03

Set a bid and launch

Mark the audience as a target or a suppression, give it a bid adjustment, and layer day parting on top before it goes live.

Your data

Your data stays yours

Bluegrass only uses your customer data to build and update your audiences on OpenAI Ads. We never sell it or use it for anything else, and you can disconnect any time.

  • Bluegrass reads who has an active mandate and which plan they are on, never bank account numbers or payment details
  • We only use your data to build and update your audiences, never to sell or for anything else
  • Audiences refresh as mandates change, so a customer who cancels moves into your win-back list automatically
FAQ

GoCardless and OpenAI Ads, answered

What GoCardless data does Bluegrass use?

Mandate and payment state: who has an active mandate, whose mandate was cancelled, which plan they pay for, and whether a recent payment failed. Bluegrass never reads bank account numbers or raw payment details.

Can I suppress my current payers from ads?

Yes. Mark your customers with an active mandate as a suppression audience and they are held out of prospecting, so you stop paying to reach people who already pay you by direct debit.

How does this handle someone who cancels?

Audiences refresh as GoCardless changes. When a customer cancels their mandate they drop out of your active list and move into your win-back audience on the next sync.

Is my customer data safe?

Yes. Bluegrass only uses your data to build and update your audiences for OpenAI Ads. We never sell it, share it, or use it for anything else. You stay in control the whole time, and you can disconnect GoCardless or remove your data whenever you want.

Turn GoCardless into OpenAI Ads custom audiences

Connect your account, build target and suppression audiences, and set a bid for each one.