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Integrations · Squarespace Commerce

Integrate Squarespace Commerce into OpenAI Ads custom audiences

Your Squarespace store records who ordered, what they spent, and who left a cart behind. Connect it to Bluegrass and that store data becomes audiences you can target or hold out on OpenAI Ads, each with its own bid.

Your data is only used to build your audiences · never sold

The basics

What you can do with Squarespace Commerce on OpenAI Ads

Plenty of independent shops and creators sell through Squarespace Commerce, so the store is usually the cleanest record of who actually bought from you and how much they spent. Bluegrass reads customer and order records, not card numbers, and turns them into custom audiences on OpenAI Ads. Your data is only ever used to build and update your audiences, and you can disconnect Squarespace whenever you want.

Once Squarespace is connected you can split shoppers by what they have done in your store. People who left items in the cart this week, repeat buyers ranked by total spend, customers who ordered once and never came back, and buyers who have gone quiet for months each become a separate list. You decide whether a list gets a higher bid or stays out of prospecting.

Audiences

Custom audiences you can build from Squarespace Commerce

Each one can be a target audience with its own bid, or a suppression list you hold out from prospecting.

Abandoned carts
Added items in the last 7 days and did not complete checkout
Target
Recent buyers
Placed an order in the last 30 days
Exclude
Repeat customers
Two or more orders, ranked by total spend
Target
Lapsed buyers
Last order was more than 180 days ago
Target
One-time buyers
Exactly one order, placed 30 to 90 days ago
Target
Two moves

Target the right people, exclude the rest

Bid more for carts and the customers worth keeping

Put more budget behind shoppers who left items in the cart and repeat buyers who have gone quiet. They already know your store, so a measured bid increase usually pays back faster than reaching strangers.

Stop paying to reach shoppers who just ordered

Hold recent buyers out of your prospecting campaigns. You do not need to buy clicks from people who ordered this month, so that budget moves to shoppers who have not converted yet.

Where it pays

Common ways advertisers use Squarespace Commerce

Recover abandoned carts

Build an audience of shoppers who added to cart in the last week and never checked out, then raise your bid for them so your ad reaches them while the product is still on their mind.

Reward repeat customers

Rank buyers by total spend across all their orders and set higher bids for look-alikes of your best repeat customers, so spend tracks the people who come back.

Win back lapsed buyers

Reach customers whose last order was over six months ago with a higher bid while a new collection or promo runs, so fewer of them drift off for good.

How it works

Connect Squarespace Commerce in three steps

Step 01

Connect Squarespace Commerce

Authorize Bluegrass with read-only access to your Squarespace store customers and orders. No card data or payment details are ever read or stored.

Step 02

Pick the segment

Choose an order state, like abandoned in the last 7 days or last order over 180 days ago. Bluegrass pulls the matching customers from your store and turns them into an audience on OpenAI Ads.

Step 03

Set a bid and launch

Mark the audience as a target or a suppression and give it a bid adjustment. Add day parting on top, then take it live.

Your data

Your data stays yours

Bluegrass only uses your customer data to build and update your audiences on OpenAI Ads. We never sell it or use it for anything else, and you can disconnect any time.

  • Bluegrass reads store customer and order records, never card numbers or payment details
  • Bluegrass only uses your data to build and update your audiences. It is never sold or used for anything else, and you can disconnect or remove it whenever you want
  • Audiences refresh as orders come in, so a shopper who completes checkout drops out of your abandoned-cart list automatically
FAQ

Squarespace Commerce and OpenAI Ads, answered

What Squarespace Commerce data does Bluegrass use?

Store customer records and order history: who ordered, what they spent over time, when they last ordered, and who left a cart without checking out. Bluegrass never reads card numbers or raw payment details.

Can I suppress my current customers from ads?

Yes. Mark recent buyers as a suppression audience and they are held out of prospecting, so you stop paying to reach people who already ordered from your store.

Does the audience stay fresh as orders change?

Yes. Audiences refresh as Squarespace records new orders. When someone completes checkout they leave your abandoned-cart list, and a buyer who goes quiet moves into your lapsed audience on the next sync.

Is my customer data safe?

Yes. Bluegrass only uses your data to build and update your audiences for OpenAI Ads. It is never sold, shared, or used for anything else. You stay in control the whole time, so you can disconnect Squarespace or have your data removed any time you like.

Turn Squarespace Commerce into OpenAI Ads custom audiences

Connect your account, build target and suppression audiences, and set a bid for each one.