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Integrations · Magento

Integrate Magento into OpenAI Ads custom audiences

Magento and Adobe Commerce hold every order your store has taken, so they know who buys, who stopped, and who left a cart behind. Connect that to Bluegrass and those segments become OpenAI Ads audiences you can target or hold out, each with its own bid.

Your data is only used to build your audiences · never sold

The basics

What you can do with Magento on OpenAI Ads

Magento runs a lot of mid-market and enterprise retail, and the order history in your store is the clearest record of who your customers are. Bluegrass reads customer and order records, not card numbers, and turns them into custom audiences on OpenAI Ads. It uses that data only to build and update your audiences, and never for anything else.

Once your store is connected you can split shoppers by what they have done. First-time buyers, repeat customers, people who have not ordered in months, and shoppers who abandoned a cart all become separate lists. You decide which ones get a higher bid and which ones get held out of prospecting.

Audiences

Custom audiences you can build from Magento

Each one can be a target audience with its own bid, or a suppression list you hold out from prospecting.

Recent buyers
Placed an order in the last 30 days
Exclude
Lapsed customers
Bought before but nothing in 6 months
Target
Abandoned carts
Added to cart, never checked out
Target
High spenders
Lifetime order value over $500
Target
Active subscribers
Customers with a current recurring order
Exclude
Two moves

Target the right people, exclude the rest

Bring back buyers and finish carts

Put more budget behind lapsed customers and abandoned carts. These shoppers already reached your store, so a measured bid increase usually returns more than reaching strangers cold.

Stop paying to reach recent buyers

Hold customers who just ordered out of your acquisition campaigns. There is little point buying clicks from someone who checked out last week, so that budget goes toward new demand.

Where it pays

Common ways advertisers use Magento

Recover abandoned carts

Build an audience of shoppers who added items but never checked out, then bid more to reach them while the products are still on their mind.

Win back lapsed buyers

Reach customers who have not ordered in six months with a higher bid before they default to a competitor for their next purchase.

Bid by lifetime value

Set higher bids for look-alikes of your top spenders and lower bids for one-time buyers, so spend tracks the customers worth the most.

How it works

Connect Magento in three steps

Step 01

Connect Magento

Authorize Bluegrass with read-only access to your Magento or Adobe Commerce customers and orders. No card data is ever read or stored.

Step 02

Pick the segment

Choose a group like abandoned in the last 7 days or no order in 6 months. Bluegrass uses the matching records only to build that audience, and nothing else.

Step 03

Set a bid and launch

Mark the audience as a target or a suppression, give it a bid adjustment, then add day parting on top before it goes live.

Your data

Your data stays yours

Bluegrass only uses your customer data to build and update your audiences on OpenAI Ads. We never sell it or use it for anything else, and you can disconnect any time.

  • Bluegrass reads customer and order records, never card numbers or raw payment data
  • Bluegrass uses your customer data only to build and update your audiences, never to sell or share, and you can disconnect or remove it any time
  • Audiences refresh as orders come in, so a buyer who goes quiet moves into your win-back list on the next sync
FAQ

Magento and OpenAI Ads, answered

What Magento data does Bluegrass use?

Customer records and order history: who has bought, how recently, what they spent, and which carts were abandoned. Bluegrass never reads card numbers or raw payment details.

Can I suppress my current customers from ads?

Yes. Mark recent buyers or active subscribers as a suppression audience in your custom audiences and they are held out of prospecting, so you stop paying to reach people who just ordered.

Does this stay fresh as orders change?

Yes. Audiences refresh as Magento updates. A new order drops that shopper out of your lapsed list, and a customer who goes quiet moves into your win-back audience on the next sync.

Is my customer data safe?

Yes. Bluegrass uses your data for one thing: to build and update your audiences. It is never sold, shared, or used for anything else. You stay in control, and you can disconnect your store or remove your data any time.

Turn Magento into OpenAI Ads custom audiences

Connect your account, build target and suppression audiences, and set a bid for each one.